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Returns Policy

All returns must be made within 14 days of the date you receive your order. 

To be eligible for a return, your item must be unused and in the same condition that you received it, with the lid seal intact and the container undamaged with all seals complete and still fully bonded to the container.

You can return an unused item, bought from, within 14 days of the date you receive it. If you wish to return an item to us please post your item to:

Hirsch Organic
C/O GoodsIn RETURNS Dept. - CBF Fulfilment,
No. 1 Business Centre,
1-11 Alvin Street,

Please ensure that all returns are clearly labelled with your order number to ensure that you return can be processed promptly. We aim to process all returns within 14 days of receiving them back here.

Unreceived or Damaged Goods

If you have not received your goods or have received a damaged item, please contact us.


Once we receive your item we will check it and let you know that we have received it. Assuming the item(s) are in a condition reflective of the reason for a refund we will then process your refund. Refunds are made to your original payment method according to your payment issuers policy.

Depending on the payment provider, there may be a couple of days’ delay in being credited.